FAQ

VISITING

For travel time, we are located 5 minutes from the town of Wolfville, or a 75-minute drive from Halifax, Nova Scotia. Our physical address is 1966 White Rock Rd, Gaspereau Valley, NS.

1842 White Rock Rd., Gaspereau Valley, NS B4P 2R1

Office: Monday to Friday 9 am - 5 pm.

Retail Shop: Currently open seven days a week 10 am - 6 pm.

Tours & Tastings: Currently by appointment year-round.

By-the-Glass: On fair weather days, Monday to Sunday 10 am - 6 pm from May to October with extended evening hours in peak season. Please check out our social media or visit page for the latest information. 

Holidays: December 24, 25, 26 and January 1.

Yes, our building is accessible. We have several accessible parking spots available with a dedicated entrance. Throughout our location you’ll find clear wayfinding signage, accessible seating, washrooms, and welcoming staff.

No, we do not have a restaurant, though we do have a culinary garden on site which we use for complimentary bites and special events. For our private tastings, we partner with wonderful local chefs to create farm-to-table pairings from charcuterie boards to multi-course experiences depending on your guided tasting selection. In the warmer months, we welcome you to bring a picnic and enjoy a glass of wine in the vineyard!

Cancellations received more than 48 hours in advance will receive a complete refund. Please phone us at (902)542-1560 or email visit@benjaminbridge.com and we will happily assist.

ORDERING ONLINE

Our online shop operates from our warehouse in the small farm town Berwick, Nova Scotia, in an old apple juice processing plant that we retrofitted to accommodate our growing winery. All online orders are packed and sent from this location by a small team of people.

For online transactions, we accept Visa, Mastercard, Apple Pay, and Benjamin Bridge Gift Cards. In person, we also accept debit and cash. 

Our site stores your name, contact details, and order history. We do not store any payment information on our site, except transaction codes.

Gift cards can be used in person and online! Gift cards do not expire and cannot be redeemed for cash. Any returns of purchases made by gift card will be refunded to a gift card.

Card user must be of legal drinking age. For more information, please call us at (902) 542-1560.

We offer complimentary delivery in the Halifax Metro and Wolfville areas. Our team delivers twice weekly,  typically on Tuesdays and Fridays. If you have a specific delivery request, we are delighted to assist, please email shop@benjaminbridge.com.

We offer shipping via Canada Post: Regular, Xpresspost, and Priority. We ship all orders within 2 business days.

Of course! Simply input your info in the billing section, and the recipient’s info in shipping/delivery. We are delighted to offer special customizations such as personalized, hand-written notes, or BB-branded gift wrapping. Email us or include special instructions in the ‘Order Notes’ section at Checkout.

We offer a streamlined experience with concierge service, fully customizable options, and a seamless ordering process. 

CUSTOMER CARE

Please contact our team with any concerns - we’re at the winery at (902)542-1560 daily between 10 a.m and 5 p.m., or email shop@benjaminbridge.com for any concerns. 

Supply of Benjamin Bridge products is seasonal and limited, therefore, availability from the winery and retailers varies throughout the year. Please visit our Stockists page to find Retailers near you!

OTHER

Yes. We primarily use Facebook and Google, and occasional advertising with local publications or retail partners. We create our advertisements in-house to keep the message authentic and engagement meaningful. When you interact online with one of these ads, you are engaging with someone from our team who might also be packing your order, or pouring your glass of wine on the terrace. These advertisements allow us to reach new people and grow our agricultural business.

Yes, we use no animal products in the crafting of our wines. 

Yes, we use no gluten products in the crafting of our wines, however, our facility is not third-party certified.